MagiCAD Group Oy and its affiliated companies (we, our, us) understand that your privacy is important. To better protect your privacy we provide this Privacy Policy explaining our online information practices and register managing. This Privacy Policy complies with principles set in Regulation EU 2016/679. Our Privacy Policy is available on our homepage www.magicad.com.

  1. Information We May Collect
    1. We collect personally identifiable information (personal information) that you provide and information on how you use our software products and services (online or offline). “Personal information” shall mean any information on you from which you are identifiable to us or a third party. You are generally free to provide only such personal information that you determine. However, certain offerings will require that you provide specific data (e.g. for online services). You may be required to provide:
      – E-mail address
      – First name
      – Last name
      – Phone number
      – Company
      – Country
      – Locale
      – Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session)
      – Other personal information, as applicable
    2. We may use your personal information to improve our services, contact you, handle, update and manage our Customer Register, conduct research, customise advertising and content for you to see, profiling,  to fulfil your requests for products and services, to process your job applications, identify you when you login to your account, to verify your transactions, for purchase confirmation, billing, security, and authentication,  as well as for other legitimate purposes.
  2. Lawful Basis for Personal Information Processing
    1. Our products and services are commercial professional tools, which are not intended for domestic, household and consumer use. We consider our customers as corporate customers; therefore, we processes the personal data and other customer information based on a customer relationship, contractual basis, some other relevant connection or your given consent. We may process data on other grounds as well, such as by an engagement made by you or our legitimate interest.
  3. Automatic Data Collection Tools
    1. We utilise cookies (including third party cookies) and other tracking technologies to make our services more user-friendly and to provide enhanced and customised features during your visits to our homepage and when you use our software or online services.
    2. Cookies and other tracking technologies are used in our pages, marketing emails and software for the purposes of recognising you and your country and language preferences, tracking your navigation and user behaviour through homepages and while using our software and online services, for developing of services, network analysis and marketing targeting. You can choose to delete existing cookies, allow or block all cookies, and set preferences for certain websites. You can learn more about cookies here https://www.aboutcookies.org/.
    3. In order to improve the content of our services, we track the amount of time you spend browsing the homepages, the pages you visited, and the Uniform Resource Locator (URL) click streams you use when navigating through the homepages. We recognise your domain name and may collect your MAC address, IP address or other persistent/ nonpersistent identifier and information on your operating system in connection with your use of our online services.
    4. We track the use of our online services in order to measure user and company activity. The personal information collected in this context is also used to improve software and online services.
    5. We use AddToAny, Media6degrees, YouTube and Google Analytics tools to better understand how you interact with our online services. You can opt out from Media6degrees here , from AddToAny here and you can opt out of Google Analytics from here.
    6. We use ClickDimensions tool for marketing emailing. Opt out function is included in every marketing email.
    7. We use New Relic for software analytics and collect information on how you use our software and plugins. We may collect such information as timestamp, software application and version, connection, your market area, operating system, application feature usage, application content usage as well as IP address. This information is needed to provide you with better services and enhance the development process. The retention time of the collected data is 156 weeks, after that time the collected information is to be deleted. New Relic is committed to your right to privacy and certified its services under the Swiss-US and EU-US Privacy Shield framework. More information about certification, can be found on:https://www.privacyshield.gov.
  4. Where We Store Your Personal Information
    1. We store your personal information such as name, last name, email, phone number, country and etc. in EU countries, including, but not limited to Finland, Sweden, UK, Ireland, and Germany. Your IP address, collected by New Relic as described in article 3.7, is stored in US.
    2. We ensure to take reasonable steps necessary to protect your personal information. We continually review our security procedures and mechanisms to ensure that adequate protections are in place. We store your personal information in guarded premises providing state-of-the art physical security and limited access to it.
  5. Social Media Features and Widgets
    1. Our web site includes social media features, such as the “Share this” button or interactive mini-programs that run on the site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the website. Your interactions with these features are governed by the privacy policy of the company providing it.
  6. Development and Testing Environment
    1. In course of software development, we may create a special testing and development environment for the customers, in such case we will use your personal information to create an account with administrator rights for you. In connection with testing and development process you may grant access to the testing and development environment to anyone you see fit at your own discretion (your employees, contractors, customers, and etc.). Inasmuch as we receive personal information of any added account, we will treat this information in accordance with principles set in this Privacy Policy.
  7. Purchases
    1. When you make purchases through our websites, we use a payment processor and do not receive credit card or other financial information (other than confirmation that payment in a certain amount has been made). We may collect contact information from you that we pass through to the payment processor to facilitate the transaction.
    2. You can contact our payment processor as set forth in its respective privacy policies: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
  8. Data Controller
    1. Data Controller in Finland and globally is MagiCAD Group Oy with business ID 2076519-0, registered address at Aurakatu 8, FI-20100 Turku Finland. In Sweden MagiCAD Group AB with business ID 556281-8970, registered address Götgatan 10, 411 05 Göteborg, Sweden. In United Kingdom and Ireland MagiCAD Group Limited with Business ID (Company Registration Number) 09894259, registered address at First floor, Thavies Inn House, 3-4 Holborn Circus, London EC1N 2HA, United Kingdom.
  9. Register
    1. We store, handle and manage your personal information in the register. Our contact person is Customer Register Manager, e-mail: register@magicad.com.
    2. The name of the register is Customer Register.
    3. The register is used for managing, maintaining, and developing our products and services and the relationship between us and the customers. The personal information is used to identify the users, to contact them, and to provide them with information and notifications. The personal information may also be used for the purposes of direct marketing, customised advertising and content provision, and conducting opinion polls and market researches. We do not sell your personal information.
    4. The registered personal information includes the users’ names, contact details, employees companies’ names, the users’ roles in the employee companies, other information inputted by users, and data on the users’ activity within homepage.
    5. Personal information can be acquired by from our channel partners, agents, subcontractors and other business associates by any means of communications.
  10. Transfers and Disclosures of Personal Information
    1. We may transfer personal information included in the register both within and outside the European Union or European Economic Area in accordance with applicable legislation on contractual basis. We may share information about you with MagiCAD Group companies, other companies, contractors, partners and agents that help us in our business operations. All such transfers is a subject of Data Processing Agreement.
    2. We may disclose and assign personal information in accordance with applicable law on contractual basis. Especially we may disclose and assign personal information to MagiCAD Group companies, contractors, agents and other business partners for purposes, which relate to our business operations, or products and services offered by us such as providing the user with product information which the user has been interested in or specifically requested.
    3. We do not transfer, share, disclose, assign, sell or rent your personal information to third parties, which are not in connection with our business operations.
  11. Protection of Register
    1. Personal information included in the register may only be processed by such people that are in service of MagiCAD Group Oy and its affiliated companies and have a justified need for the processing based on their work assignments. All people processing the register are bound by secrecy obligations.
    2. Personal information is in electronic form and protected by appropriate firewalls, passwords and other technical means. Databases and their backup copies are located in locked and guarded premises.
  12. Right of Review and Rectification
    1. The user has a right to review what information about the user has been saved in the register by contacting us personally or in writing and signed.
    2. The user shall have the right to rectify, erase, or supplement personal data included in the register if it is erroneous, unnecessary, incomplete or obsolete in respect of the purpose of processing. If the user’s request for the rectification of the data is not accepted, a written certificate to this effect shall be issued.
  13. Contact Us
    1. If you have questions about how we collect, store and process information, please email to legal@magicad.com.
    2. You can unsubscribe from marketing communication by sending your request to legal@magicad.com.