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Troubleshooting

This page contains workarounds for known issues with MagiCAD’s latest releases.

Known issues with MagiCAD 2024, MagiCAD 2024 UR-1 and MagiCAD 2024 UR-2

Updating Support & Hangers in older project causes Revit to crash

Problem: If you update the S&H products when opening the project -or after the project is already opened, Revit crashes

Version: MagiCAD for Revit 2024 UR2

Solution: Install MagiCAD 2024 UR2.1

Workaround:

Sizing causes problem in eccentric reducers

Problem: Offset Height and offset Width get the wrong values after sizing the network and it cause a wrong geometry for the reducers

Version: MagiCAD for Revit 2024 UR2

Solution: Install MagiCAD 2024 UR2.1

Workaround:

It is not possible to install the DHWR domestic hot water circulation point when Revit’s “Enable analysis for closed loop hydronic piping network” setting is turned ON.

Problem: It is not possible to install the DHWR domestic hot water circulation point when Revit’s “Enable analysis for closed loop hydronic piping network” setting is turned ON.

Version: Revit 2023 and newer

Solution: –

Workaround: Turn OFF the “Enable analysis for closed loop hydronic piping network” setting in
Manage -> MEP Settings -> Mechanical Settings -> Pipe Settings -> Calculation -> Hydronic Networks

Changing any file path in MagiCAD User Settings does not work.

Problem: Changing any file path in MagiCAD User Settings does not work. The new paths are written under the wrong version in Registry Editor.

Version: MagiCAD for BricsCAD 2024 UR-1

Solution: Will be fixed in MagiCAD for BricsCAD 2024 UR-2

Workaround: Remove the existing MagiSettings_BRX.dll in

C:\Program Files\MagiCAD for BricsCAD and request a new one from support@magicad.com or support@magicad.se and add it in the same location. For this you will need admin rights.

For MagiCAD Electrical for BricsCAD you can still change the file paths in User Preferences.

It is not possible to change the active workset in pipe/duct/cable tray dialogs.

Problem: It is not possible to change the active workset in pipe/duct/cable tray dialogs.

Version: MagiCAD for Revit 2024 UR-1

Solution: Will be fixed in MagiCAD 2024 UR-2

Workaround: While the drawing command is active, worksets are selectable through the Revit dialog.

Creating a new system using the MagiCAD device installation dialog can generate an error.

Problem: Creating a new system using the MagiCAD device installation dialog can generate an unexpected error. This happens when there is an object in the project with Revit element ID 0.

Version: MagiCAD for Revit 2024 UR-1

Solution: Will be fixed in MagiCAD 2024 UR-2

Workaround: It is possible to create and manage systems with native Revit tools. If a system exists, then it is possible to assign devices to that system with the MagiCAD device installation dialog.

When creating a domestic hot water return or underfloor heating systems, the MagiCAD_Circulation_Point and MagiCAD_Floor_Heating_Point families need to be uploaded and installed in the project and systems assigned to them using Revit.

You will find the families in the Design folder in C:\ProgramData\MagiCAD-RS\2024_r20xx\Design

In some cases it is possible to delete the object with Element ID 0.

Calculating Sprinkler network causes error in MagiCAD for BricsCAD

Problem: Calculating Sprinkler network with the Network option causes a fatal error in BricsCAD

Version: MagiCAD for BricsCAD 2024 UR1

Solution: Will be fixed in MagiCAD 2024 UR2 version

Workaround: Go to BricsCAD settings and search Multi-Threading Flags setting. Uncheck the option Parallelized loading of drawings

Installing 3rd party family causes Revit error in Revit 2024.1

Problem: Installing 3rd party family from dataset to project causes Revit error in Revit 2024.1

Version: Revit 2024.1

Solution: Install Revit 2024.1.1 hotfix

Workaround: Install Revit 2024.1.1 hotfix